Services Conditions – Ensuring Transparency & Security
當您選擇我們的快遞服務時，我們希望您能夠安心無憂，因此我們特別強調細讀條款，以保障雙方權益，確保運送過程透明、可靠、安全。
我們致力於提供高效、安心的配送服務，涵蓋香港及澳門地區，無論您需要運送文件、貨品，還是緊急派送，都能放心交給我們。
為何閱讀條款很重要？
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清楚了解服務範圍及條件，確保您的物品符合運送要求。
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提前掌握可能的風險，如海關扣關或物品遺失的處理方式。
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確保您的權益受到保障，理解賠償及禁運物品規則，讓交易更安心。
聯繫我們 Contact Us
如果您有任何疑問或需要更多資訊，請隨時致電 852-2311 6300，我們的團隊將竭誠為您服務，確保您的物流需求得到最佳解決方案！
讓我們助您輕鬆完成快遞安排，無憂配送！
細讀條款 保障雙方又安心
When you choose our courier service, we want you to feel confident and worry-free. That’s why we emphasize the importance of reading the terms carefully, ensuring transparency, reliability, and security throughout the delivery process.
We are committed to providing efficient and reliable delivery services across Hong Kong and Macau. Whether you need to send documents, parcels, or urgent shipments, you can trust us to handle them with care.
Why is it important to read the terms?
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Clearly understand our service scope and conditions to ensure compliance with delivery requirements.
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Be aware of potential risks such as customs delays or lost items, and how they are handled.
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Protect your rights by understanding compensation policies and restrictions on prohibited items, making transactions more secure.
If you have any questions or need further information, feel free to call 852-2311 6300. Our team is dedicated to providing you with the best logistics solutions!
Services Condition 服務條款小貼士
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如有貨品被海關扣查，一切罰款責任均由客人自理
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遺禁貨品，一律拒絕運送
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貨品如有遺失或損壞，本公司負責陪償之金額為 貨物的總額或不超過總運費三倍或港幣五佰元正，以最低為準。以上價目，本公司保留一切更改權利，恕不另行通知
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寄郵件（包裹）須附上一式三份發票（INVOICE）並需詳列貨品名稱及貨值，以作清關用途
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如有遇到扣關情況，本公司則不能保證派送時效，又如因客戶填寫之發票與寄包裹不相符，而被海關扣關者，本公司不會負責
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部分地區可以安排收件人付運費，請致電本公司查詢
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本公司不接受運送以下物品，包括：易燃物、易爆物、水質、油漆、錄影帶、錄音帶、高價首飾、藥品、音像產品、色情物品、牛角、古董、粉末、寶石黃金、牛骨、動植物產品、現金、反對黨及宗教書物品、壓縮氣、象牙……等等，請致電本公司查詢
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恕本公司末能盡錄一切細節，如有查詢，歡迎致電
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If the delivered goods were detained by the Custom Officals our company will not be liable for any fine payments nor amercement. All liability will then fall on the customers themselves.
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Any illegal items are prohibited.
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If goods are damaged or lost during delivery, the amount of compensation will determine on either: 1) the total cost of the delivered goods, or 2) triple the price of delivery fee marked on the invoice, or 3) HKD 500, whichever come as the lowest. On top of that, our company also retain the rights to change the compensation amount without any furthur notice.
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For custom purposes, any delivery order must be attached with the invoice issued by our company and list out all the details of the delivered goods, such as product name and value.
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In the unfortunate case where goods were being detained by the Custom Officials, our company will unable to guarantee the orders to be deliver on time. However, if the detain was due to falsely information provided by the customers on the invoice, our company will not be responsible for any goods lost nor amercement issued by the Customs Officials.
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Customers can also choose to have recipient to pay for the delivery fee, for more detail and information, please dial our customer's hotline.
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Our company will not be shipping the following items: flammables, explosives, non-consumable liquids, paints, video tape, audiotape, high-end jewelry, medicine/drugs, pornography, animal horns, antiques, powder, gemstones, gold, animal bone, plants, cash, book items opposing any political party and/or religion, compressed gases, ivory … etc. Please call us for more information on prohibited items.
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For more information on delivery and/or other inquiry, please dial our customer's hotline.